Shipping policy
At Hayah Collection, we are committed to delivering your order safely and on time.
Shipping Time
- Orders are processed within 1–2 business days after confirmation.
- Standard delivery takes 3–7 business days across Pakistan.
- Delivery times may vary during sales, holidays, or due to courier delays.
Shipping Charges
- Free Shipping on orders above Rs. 4,999.
- A standard shipping fee of Rs. 250 applies to orders below Rs. 4,999.
(You can change these amounts according to your store policy.)
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan. Please ensure someone is available to receive the parcel and make the payment.
Order Tracking
Once your order is shipped, you will receive a tracking number via WhatsApp, SMS, or Email (whichever you use).
Delivery Areas
We deliver to all major cities and towns across Pakistan through trusted courier services.
Delayed Deliveries
Unexpected delays due to weather, public holidays, or courier issues may occur. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address and contact number are accurate. Hayah Collection is not responsible for delays caused by incorrect information.
Contact Us
If you have any questions regarding your order or shipping, please contact us: